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F.A.Q.
/ Banners
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HEAVY DUTY MAGNET (30ml)Glossy 30
mil heavy duty magnets with a variety of uses. Best suited for car door
signage. It is highly recommended testing a sample of our car door
magnet on the specific vehicle you will be using the car door magnets
with, as some cars have aluminum doors and magnets will not stick.
These magnets can also serve as temporary signage for construction
sites or other quickly changing work environments. Printed with the same
UV ink technology as our outdoor banners and coroplast yard signs for
long lasting outdoor use. Not intended for small text size or borders.
RIGID - FOAMBOARD (3/16 or 3/8)
4' x 8' (can go custom up to 5' x 10') 3/16" or 3/8" thickness.
Purpose: Best for 1 time use - it's a delicate
material - but if taken care of - can last longer, but does tend to wilt
/ bend Multi-Use material - depending on it's need or use - typical for
placing on easels for presentations, etc. Not waterproof.
4' x 8' (can go custom up to 5' x 10') 4 mm thickness.
Purpose: Typically used for Yard or Parking
signs (e.g. Real Estate, Election, Reserved For, etc.) Depending on it's
use - material will have to be oriented appropriately to ensure the
flutes are vertical, in the case of utilizing an H-stake with the sign.
H-stake is best used on a soft ground environment (dirt/soil/grass,
etc.) This product once printed, may show a linear effect due to its'
corrugated flute structure. Ink is UV Cured (dried).
PREMIUM, 59.5" x 150' + 10 mil thickness.
Purpose: This material is very thin and made
of Polypropylene with a smooth matte finish. This is intended for indoor
banners, POP displays, artful decor, etc. Not scuff resistant or
waterproof.
(photo gloss) 59.5" x 150' + 8 mil thickness.
Purpose: This material is a Pigment / Dye /
Quick Dry - Photo Quality Glossy material. Somewhat delicate, not scuff
resistant or waterproof.
OUTDOOR BANNER (13oz)
(13oz) 16' x 150' (one piece) *** Anything larger we can hem together
(any size in 16' increments)
Purpose: Specifically intended for outdoor
use, can also be used indoors. Inks are UV Cured (dried). Waterproof &
durable. This material is typically used for billboards, building wraps,
banners, event flags, trade show signage, parades, etc.
53.5" x 120" + 7 mil thickness.
Purpose: White static cling window film. Near
photo quality glossy material for indoor or outdoor use. Prints will
have a paper backer that will be peeled off prior to application.
Material will only cling on back side of print. Ideal for POP signage on
glass or other very smooth clean materials. Print is shipped rolled for
all sizes unless ordering larger quantities.
General:
1. What is the
difference between raster and vector?
Raster based artwork such as photos, or flattened artwork (from Adobe
Photoshop) are made up of tiny squares (pixels) and depending on your
resolution and/or final output size desired, the file could have a low
quality end result. Any raster elements you wish to use should have a
high enough resolution (DPI) before considering them for your large
format product.
Vector based artwork such as illustrations or clip-art
style elements (from Adobe Illustrator) is made with mathematical
calculations, and can be scaled up to any size without losing quality.
Keep in mind that any effects used in Adobe Illustrator are raster based
and have transparency - this greatly adds to file size and you must have
correct settings in your "Document Raster Effects Settings" to ensure
best output for these effects. If you're doing a photo-quality print on
a 36" x 48" poster, and leave the raster effects settings at default 72
DPI - you may see tiny squares in your drop shadows, as opposed to a
smooth shadow.
2. Which program do
you recommend for best quality output of my order?
While it is not mandatory, we prefer Adobe formats (such as PDF) - if
you're using a program outside of Adobe, it will have to be exported
from whichever program is being used as one of the following file types
- PDF, JPG, or TIF - prior to uploading.
3. Do you print
using any Spot or Pantone colors at D'Anelli Printing & Publishing Co.?
We only print 4 color process (CMYK). If you use Spot or Pantone colors,
please have them converted to process colors prior to uploading your
file.
4. What size are
your Grommets? How far apart do you typically place them?
We use #2 grommets, they are 3/8" and brass in color. Grommets are
placed in all 4 corners, and from there they will be placed every 24" as
necessary.
5. Do you offer
double-hemming on any of your outdoor products?
We do not sew our hems. D'Anelli Printing & Publishing Co. utilizes a hot air
welding system that is far stronger than a standard sewn hem, making the
need for double hemming a thing of the past.
6. Why does it take
so long to upload files?
Files sizes for Large Format can be monstrous, chances are your file may
take longer than your typical business card file. Your file size and
your network connection are the two main factors affecting upload speed.
See our Scale & Resolution Example chart below.
![](Banner1.gif)
7. I have a small
file that I need to have recreated in vector format for a large print -
what do you recommend?
There are quite a few companies that do just this - convert raster
artwork to vector. There are even programs you can buy to accomplish
this task. You might want to try a Google search for Raster to Vector
art services.
8. How can you
offer such low prices?
Most printing companies run individual jobs on one sheet. We will
utilize the maximum square inch of the sheet by impositioning jobs
together dispersing the fixed cost of a job between several projects and
then we pass the savings on to you.
9. How do I store
my banner for later use? Is there any maintenance or cleaning required?
When you are done displaying your banner - in order to maximize your
future usage, you must keep it clean, dry, and in a dry cool place while
it is not in use. Your outdoor vinyl banner will probably get pretty
dirty from all the elements during it's time being displayed. The best
method of cleaning your outdoor vinyl banner is to lay it flat (if
possible) on a clean area, table or floor. It is recommended that you
use a mild dishwashing liquid and lukewarm water to rinse. Do not use
any harsh abrasive or petroleum type cleaners. Clean and dry each side
before storing. You must ensure it is completely dry prior to roll up
and storage. Any wetness left on the banner will cause mildew and may
ruin some of your banner over time.
Once your banner is completely dry
- roll it up with the image outward - to avoid any cracking of the
printed side. Do not roll your banner super tight or super loose - this
will allow for some breathing room while it is stored. Place your banner
back in box and store it flat, not vertical. If it is standing up
vertically, it may wilt and warp causing wrinkles over time.
10. How many
H-Stakes do I need for my sign?
2-step H-Stake: Typically used for 24" x 18" and smaller. For signs
larger than 24" x 18" we recommend using 2 separate H-Stakes.
11. Do you color
match?
12. How should I
care for and store my 30mil Car Magnets?
Magnets are not always shipped flat, so it is highly recommended to lay
them flat on the hood or roof of your car in the sun for a couple of
hours before use. This will help evaporate any moisture build-up that
accrued during shipment, if any, and it will help your magnets maintain
a flat profile. You may want to keep them in a flat box or on a flat
surface at all times and only handle them when cleaning and installing,
to help maintain their flatness. We recommend you keep your magnets
clean on both sides, as well as the placement area on your car door or
area of your choosing must also be clean and free of oils, dust, dirt,
and other build-up. It's a good idea to take your magnets inside your
home or garage away from the elements and lay them flat in a cool dry
place, while not in use. You can clean your magnets with a soft moist
cotton cloth with water, no abrasive cleaners. It's recommended that you
do not stand them up on their side, as they may wilt and might not lay
completely flat on the surface of your car door after wilting. These
suggestions are to help the longevity of your magnets.
14. What is the
best way to install my LARGE FORMAT order?
D'Anelli Printing & Publishing Co. recommends professional installation for all of
its products. Please take care when ordering any LARGE FORMAT product.
Take into consideration where the product will be placed and stresses it
may be subjected to, such as wind. D'Anelli Printing & Publishing Co. stands behind
all of its products and will QC all orders to the best of its ability
but D'Anelli Printing & Publishing Co. will not be held responsible for damages
resulting from improper installation or use.
15. Why is the ink
chipping off the edges of my rigid prints?
The reason you might have chipping on some edges of your product is most
likely due to the heavy ink coverage that you used in your artwork. Once
your prints are cut down, there are chances that if you used dark colors
at the cut lines - there will be some chipping that occurs after the
cutting process. The Ultra-Violet Curable (UVC) inks we use on our rigid
substrates differ from other common types of inks. Our UVC inks do not
dry, however, they solidify after a tenth of a second of exposure to
intense UV Light. This UVC ink is formed into a mechanical bond to the
substrate surface whereas a solvent printer heats up the media being
printed upon to allow the solvent to actually penetrate the substrate,
leaving the ink embedded in the media. While we do our best to avoid an
imperfect product being shipped out, there are occasions that in the
packaging and shipping process that these imperfections surface due to
friction and rubbing, are then ultimately beyond our control. To avoid
issues with ink "chipping" off the edges of your printed piece, avoid
heavy ink coverage on the edges. Any color bleeding off the edge of the
printed piece should be below 140% TAC.
16. What do you
recommend to clean smudges or gunk off of my banner or yard signs?
For areas covered with ink it is recommended to use soap and warm water.
For non-ink areas it is recommended to use a household ammonia based
window cleaner or similar. It is always a good idea to test in a
non-conspicuous area to test to make sure your cleaner will not melt or
otherwise harm your banner or yard sign. D'Anelli Printing & Publishing Co.
suggests using your best judgment when using cleaning products as
D'Anelli Printing & Publishing Co. will not reprint or replace any banner or yard
sign damaged by improper cleaning techniques.
File Setup:
1. What file types
do you accept?
PDF, JPG, TIF / PC or MAC
PDF is highly recommended.
2. What resolution
or size should I create my artwork to ensure the best output?
This depends on what the final output size will be, and its viewing
distance.
Please reference our Scale & Resolution Example Chart and Letter
Visibility Chart below:
![](Banner2.gif)
![](Banner3.gif)
3. When should I
scale down my artwork?
It is not always necessary to scale your artwork down but here are a few
good things to know.
Vector Art
Will your file be over 200"? If yes you will want to scale it down by
half. While Illustrator has a maximum document size nearly 228". Acrobat
and others will only read up to 200" resulting in lost artwork. So while
the artwork looks ok in Illustrator, it will not print correctly.
Raster Art
Will your file be over 30,000 pixels along either axis? If yes you will
need to reduce the resolution of the file to reduce the overall file
size to 30,000 or less. This will maintain the correct file size and
aspect ratio. Don't be worried about losing quality. A 30,000 pixel
document at 150dpi is nearly 16' and would not be viewed close up
anyway.
4. Should I include
any fonts with my files?
No, please ensure all fonts are outlined prior to file upload. If using
Photoshop, please provide the flattened file only.
5. Should I include
crop marks on my artwork so D'Anelli Printing & Publishing Co. knows were to cut?
Absolutely not. D'Anelli Printing & Publishing Co.'s upload and design tool gives
us exactly what we need to know when trimming your order. Please do not
include crop marks, color bars, registration marks or any other
indicators that you do not want printed on the final piece.
6. I love borders
on my banners and yard signs, but will that be a problem?
Yes. Borders are an issue because all substrates will vary from batch to
batch making exact cuts very difficult. We recommend that you do not
design your file with a border. If you do, D'Anelli Printing & Publishing Co. will
not reprint an order with borders of varying widths. If you absolutely
must have a border make it at least 2 inches in thickness, however
D'Anelli Printing & Publishing Co. still does not recommend borders.
7. What is
overprint, and how can it ruin my file?
Primarily used to intentionally overlap inks for a number of reasons,
overprint can cause unexpected results. We suggest that you turn all
overprint objects off before submitting your files.
- On Screen View after printing.
![](Banner4.jpg)
In this case the logo was set to overprint. The colors from logo are
mixing with the colors from the background. Unexpected results may occur
if you have accidentally set certain objects to overprint. Always check
logos and other artwork before submitting.
8. What is rich
black and how can I get it?
Rich black is an ink mixture of solid black, 100% K, with additional CMY
ink values. This results in a darker tone than black ink alone. If you
print black alone as 100% K, the resulting black may not be as dark as
you might like.
100% K On Screen
![](http://www.danellipublishing.com/Images/FAQ%20Images/black-sample.jpg)
100% K After Print
![](Banner5.gif)
WE RECOMMEND RICH
BLACK VALUES
C60 M40 Y40 K100
![](http://www.danellipublishing.com/Images/FAQ%20Images/black-3.jpg)
This will give you a
deep, dark, rich black.
9. How do I get a
grayscale image in a CMYK document?
Grayscale images that are converted to CMK will have a color shift in
the final print. That shift may be green or yellow.
Always check the CMYK values of your grayscale in the final CMYK
document. If there are other values other then K in your grayscale
image, there is a chance that the color will vary.
To eliminate all values other then K, use your Channel Mixer
(adjustment layer) in Photoshop, then click "Monochrome" and adjust
accordingly.
10. Do I need
bleed for my files?
7mil Cling - no bleed, no crops - make your artwork exactly the size you
are ordering.
8mil - no bleed, no crops - make your artwork exactly the size you are
ordering.
10mil - no bleed, no crops - make your artwork exactly the size you are
ordering.
Coroplast - ensure you have .5" on all sides of your artwork, do not add
crops.
Foamboard - ensure you have .5" on all sides of your artwork, do not add
crops.
13oz Vinyl - no bleed, no crops - make your artwork exactly the size you
are ordering. We suggest you keep any important text / artwork 2 inches
inward from the edge of your artwork as to avoid any elements being cut
off / hemmed over.
Magnets - ensure you have .5" on all sides of your artwork, do not add
crops.
11. What color mode
should my files be?
If you send us an RGB file, there is a chance that a color shift may
occur and you may not be satisfied with your job.
![](Banner7.gif)
You should always start and finish your designs in CMYK color mode.
Never use PMS or Pantone Colors.
12. If my files are
in Illustrator and my artwork clearly has the required bleed necessary
for your rigid substrate guidelines, why do I still get an email asking
me to upload new files with correct bleed?
Often times, your artwork itself is set-up correctly - however, when you
save as PDF - your PDF file will only output the size you have in your
document set-up. To ensure your bleed is always acknowledged, you must
include the bleed onĀ your artboard (Document Set-up) in addition to the
actual size of your finished size desired. i.e. If you order a 24" x 18"
Coroplast, your artwork with bleed and document set-up both should
actually be 25" x 19".
13. Are there any
color issues to consider when setting up my files for Coroplast,
Foamboard, or Magnet Substrates?
Coroplast - Due to the nature of Coroplast,
most of your light colors and/or pastels are more susceptible to
streaks, fingerprints, smudges, and smears. Cyan and Light Cyan are
often an issue as the ink does not penetrate the substrate heavy enough
to cover some of these smudges or fingerprints. When setting up your
files, try to avoid large areas of solid light colors and gradients. If
you must have a large area of solid color, try to keep your T.A.C.
(Total Area Coverage) above 150 if possible. This means that when you
add up all of the CMYK values, your total will add up to 150(%) out of a
full 400% build. i.e. Rich Black T.A.C. is 240% C-60 M-40 Y-40 K-100.
Foam board - Foam board does not have as many
issues as Coroplast, but on occasion smudges and fingerprints do happen.
We still recommend you maintain your T.A.C. to be 150% and above.
Foam board is somewhat porous when compared to Coroplast and Magnets, on
most light colors you might see a more absorbed look when printing with
Foam board. Additionally, the Foam board is not as bright white as the
Coroplast or Magnets, visibly it is a couple points lower on the
brightness scale.
Magnets - Our magnetic substrate is
especially prone to fingerprints and scratches. If you follow the T.A.C.
as mentioned above in the Coroplast portion of this FAQ, you should be
fine.
14. My file
contains a transparency, will it print OK?
No. Even the smallest transparency issue will cause problems with a
printed file. It is always best to flatten any file you send to D'Anelli Printing & Publishing Co.. Outline fonts and ensure that your file is in CMYK mode
for best results. D'Anelli Printing & Publishing Co. considers flattening
transparency part of basic file setup and will not check for this issue.
If you are uncertain how to flatten transparencies in your file or if
you would like us to explain how to check for transparency problems
please contact D'Anelli Printing & Publishing Co. prior to submitting an order.
15. May I submit
multiple artwork for a single Large Format order?
At this time D'Anelli Printing & Publishing Co. can only accept 1 piece of artwork
for any single job of any quantity.
16. What settings
should I use to create my PDF in Adobe Illustrator?
Different versions of Illustrator have different presets in the "Save
PDF" dialog. The PDF presets in Illustrator CS will not save the PDF to
the correct document size if any artwork extends past the edge of the
document size. It will include all objects, including those that are not
visible, producing a PDF with excess white space. This will produce a
PDF that is the incorrect size. If not caught prior to submission it
will not print as intended.
For Illustrator CS2 and above it is recommended to use the "High Quality
Print" preset.
Every file is different and it is not feasible to include all possible
issues in this FAQ. It is
always best to double check your PDF
for size and excess white space before uploading.
17. I am making a
double sided directional sign with arrows. What do I need to consider to
make sure the sign comes out correctly?
When using arrows on a double sided sign, special care will need to be
taken with the direction of the arrows. If you want the arrows on both
sides of the sign to point the same direction when the sign is printed
the arrows need to be setup in opposite directions on the production
files. It's complicated, we know. See the example illustration below.
![](Banner8.gif)
![](Banner9.gif)
18. What is the
radius of your rounded corner magnets?
Our rounded corner magnets have a 1" radius. If you would like
assistance setting up your rounded corner magnets, please see the bottom
section of our
templates
page for rounded corner magnet templates.
Shipping:
1. How will you
ship my banners and signs?
All Large Format products will be shipped using UPS, and due to some
restrictions set forth by UPS we have had to take measures to ensure
competitive shipping rates.
All banners eight feet and under on their
shortest side will be rolled and shipped in mailing tubes. This provides
the best quality to D'Anelli Printing & Publishing Co. customers. All banners
ordered over eight feet on their shortest side will be folded and
shipped in a square box. If you are ordering a banner over eight feet on
the shortest side and would like to request that your banner not be
folded please contact our estimating department. We will need to setup
special shipping arrangements for you.
All rigid Large Format orders will be boxed and shipped according to
their size.
2. My yard signs
arrived, but my H-stakes have not.
D'Anelli Printing & Publishing Co. processes H-stake orders separately from sign
orders. Stakes and signs should both arrive on the same day but it is
not uncommon for boxes shipped ground to arrive on subsequent days.
3. Where will my
Large Format Order ship from?
D'Anelli Printing & Publishing Co. has multiple production facilities. To see where
your order will ship from to plan your shipping method accordingly look
in the Print Job Details window when selecting your shipping method
after uploading/finalizing your artwork.
4. Why do some of
these shipping charges seem so high?
Due to the large physical size of Large Format products, some orders may
have higher than expected shipping charges. Unfortunately there is
little D'Anelli Printing & Publishing Co. can do as we are bound by the limitations
set forth by our shipper, in this case UPS.
Call us today for a Quote
Phone:
702-76-PRINT(7-7468)